Customer Service Representative - State Farm Agent Team Member
Full Time • North Charleston, SC
Responsive recruiter
Benefits:
- Teledoc Services
- Life Insurance
- 401(k) matching
- Bonus based on performance
- Company parties
- Flexible schedule
- Paid time off
- Training & development
POSITION OVERVIEW:
If you enjoy talking to people, are driven to achieve, have a passion for being the best in a fast-paced work environment, and enjoy helping your community, this opportunity may be for you. The position is designed to help customers in our Spanish-speaking community manage their unique insurance and financial needs by educating, building and cultivating customer relationships. You will, solicit, consult, and bind coverage to help protect your customers' assets and income from the unforeseen.
RESPONSIBILITIES:
If you enjoy talking to people, are driven to achieve, have a passion for being the best in a fast-paced work environment, and enjoy helping your community, this opportunity may be for you. The position is designed to help customers in our Spanish-speaking community manage their unique insurance and financial needs by educating, building and cultivating customer relationships. You will, solicit, consult, and bind coverage to help protect your customers' assets and income from the unforeseen.
RESPONSIBILITIES:
- Develop leads, schedule appointments, identify customers
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Provide product options for customers to fulfill protection and financial needs.
- Service existing customers by uncovering additional needs and products.
QUALIFICATIONS:
- Bilingual - Spanish
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Experiencing managing client relationships preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
- Able to effectively relate to a customer
- Self-Driven with a high level of initiative and desire to learn.
- Insurance License(s) - Property/Casualty, Life/Health preferred.
BENEFITS:
- Paid time off (holidays and personal/sick days)
- Hourly pay plus commission/bonus
- Teledoc health services with no co-pay
- Growth potential/opportunities for advancement within my agency
- Learning to market property/casualty, life, health, and bank products
- Traditional and Roth 401(k) with employer match available after 12 months.
- Company paid employee Life Insurance
- Additional vacation time off after 12 months.
- Flexible scheduling.
- Company outings, events, and dinners
If you are motivated to succeed and can see yourself in this role, please complete our application process. We will follow up with you on the next step in the interview process.
Compensation: $40,000.00 - $60,000.00 per year
Do you want to work with someone who will help you achieve YOUR goals?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in North Charleston.
- Our office is open M-F 9a-5p.
- I have been a State Farm agent since 2018.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
- We currently have 6 team members at our agency.
- We have 50 years of combined insurance experience in our office.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, and Legion of Honor
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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